FAQs
Your Questions, Answered
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Getting started is simple. Reach out through our contact form, email us, or text us on WhatsApp (linked here) and we’ll walk you through the next steps and answer any questions along the way.
For one-off services we’ll need a 50% deposit to secure your slot.
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Yes, we are open to discussing any requirements & services that your business needs - whether it’s a short-term contract, project-based, or long-term contract.
Reach out to us anytime.
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For one-off services, a 50% deposit is generally required to confirm and secure your booking. The remaining balance is payable upon completion of the service, unless otherwise agreed.
For recurring or term-contract services, payment terms will be agreed upon based on the scope and duration of the service.
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We accept card payment, cash & bank transfer.
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You can reach us anytime via our contact page linked here.
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Homes, offices, retail shops, schools, medical facilities, industrial warehouses, and commercial complexes, including public & private entities.
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Absolutely. Rescheduling requests are welcome, but the new date and time are subject to availability.
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We understand that plans can change. We kindly request at least 48 hours' notice for cancellations or rescheduling. If you cancel at least 48 hours before your scheduled service, your deposit will generally be refunded, subject to applicable promotional or service-specific terms.
For cancellations made less than 48 hours before the scheduled service, the deposit will generally be non-refundable. Where applicable, refunds will be processed through CDM (via Baiduri Bank).